Terms of service
By using furniturenw.com, placing an order, or contacting Furniture NW LLC, you agree to these terms and to our posted shipping, return, privacy, and other store policies.
Website use
You may use this website only for lawful shopping, account management, order support, and legitimate communication with the store. You may not misuse the website, interfere with checkout, attempt unauthorized access, scrape content, or copy store materials for commercial use without permission.
Product information
We work to display accurate product details, prices, images, colors, dimensions, materials, availability, delivery estimates, and descriptions. Because furniture finishes, lighting, screen settings, supplier data, measurements, and inventory can vary, information may change without notice. We may correct errors, update information, cancel orders affected by errors, or contact you if an item becomes unavailable.
Orders and payment
Placing an order does not guarantee acceptance. Orders may be reviewed for payment verification, fraud prevention, inventory availability, shipping eligibility, and other operational checks. Payment must be authorized before an order is processed. If an order cannot be fulfilled, we will contact you with next steps.
Shipping and delivery
Shipping options, rates, taxes, and delivery availability are confirmed during checkout. Large, heavy, freight, room-of-choice, or white-glove orders may require delivery appointments, inspection at delivery, and additional carrier terms. Address changes, missed appointments, storage, redelivery, or access issues may result in additional fees.
Returns, cancellations, and warranty
Returns, exchanges, cancellations, damaged shipments, final-sale items, custom items, and warranty questions are governed by our posted return and shipping policies. Product warranties, when available, are provided by the applicable manufacturer, supplier, or store terms and may exclude normal wear, misuse, accidents, improper assembly, unauthorized repairs, and commercial use unless stated otherwise.
Contact
support@furniturenw.com | (425) 742-1211 | 16530 Hwy 99, Lynnwood, WA 98037, United States